Recently, Suzhou Jwell Machinery Co., Ltd. received a specia"gift" from a Henan customer - a bright red banner with the wo-rds "Excellent Technology, Excellent Service"! This banner isthe highest praise from the customer for the outstanding workof our engineers Wu Boxin and Yao Long who were stationedon site. This is not only a full affirmation of the two engineerspersonal professional qualities and professionalism, but also ahigh recognition of the customer's overall technical strengthand service quality of Suzhou Jwell!
Go to the scene to answer questions
In the PP breeding dedicated conveyor belt production line project, engineers Wu Boxin and Yao Long took on the heavy responsibility and went to the customer site. With their solid professional knowledge, skills, and rich experience, they answered questions about equipment commissioning/operation for customers.
They always put customer needs first, communicated with customers patiently and meticulously, worked conscientiously and responsibly, often worked overtime to ensure progress, and provided equipment operation and maintenance training. Ining responded quickly and promptly resolved various questions and needs raised by customers, demonstrating a high degree of professionalism and responsibility.
Serve with heart and win praise
After the equipment was running smoothly, the customer presented a silk banner to the two engineers and spoke highly of their work. The customer said: "Jwell's engineers have excellent skills and provide good services, which makes us very satisfied and relieved!"
Engineer Yao Long said: "We are very happy to be recognized by customers, which motivates us to do a better job. The banner is an encouragement to our entire team. Technology and service are the foundation of us at Jwell."
Improve yourself and give back to customers
The praise from customers belongs not only to the two excellent engineers, but also to the strong technical support team, service guarantee team and the entire Suzhou Jwell Company behind them. They are the practitioners and spo. spokespersons of Jwell's core values of "customer-centric! and "pursuing excellent quality and service" Suzhou Jwell always puts customer satisfaction first and is committed to providing customers with mechanical equipment and overall solutions with leading technology, stable performance and reliable service. This banner is the best fee.dback for our adherence to this concept.This honor is motivation and responsibility. All employeesof Suzhou Jwell will continue to uphold the spirit of "superbtechnology and excellent service", continuously improve their own capabilities, and give back the trust and support otcustomers with better products and services!
Post time: Jun-24-2025